Privacy Policy

At Tradiflow, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, advertising campaigns, or services.

If you have any questions about this policy or how your information is handled, please contact us through our Contact Us page.

Our Privacy Principles

Tradiflow is committed to protecting personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

These principles govern how we collect, use, store, and disclose personal information.

Personal Information

Under the Privacy Act 1988, personal information refers to information or an opinion

about an identified individual, or an individual who is reasonably identifiable.

This may include:

• Full name

• Phone number

• Email address

• Business name

• Location or service area

• Any other information provided through our forms or communications

Collection of Personal Information

You may browse our website anonymously without providing personal information.

However, we may collect personal information when you:

• Fill out a contact form

• Submit a lead form through our advertising

• Book a call or consultation

• Communicate with us via email, phone, or social media

This information is collected so we can:

• Respond to your enquiry

• Provide our services

• Improve our marketing and customer experience

We may also collect non-identifiable data such as:

• IP address

• Device type

• Browser information

• Website interaction data

This data helps us improve our website and advertising performance.

Use of Personal Information

Your personal information may be used for:

• Contacting you regarding our services

• Providing marketing or lead generation services

• Responding to enquiries

• Delivering updates about your campaigns or account

• Improving our services and website performance

We will only use your information for the purpose it was collected or closely related

purposes.

Disclosure of Information

We will not sell or rent your personal information.

Your information may only be shared in the following situations:

With your consent

When you have given permission for us to share your information.

Service providers

With trusted partners who help us deliver our services (such as CRM software,

advertising platforms, or analytics tools).

Legal obligations

If required by law or to comply with legal processes.

Data Security

Tradiflow takes reasonable steps to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure or modification

We implement appropriate digital security measures to safeguard the information we

collect.

Access and Correction

You have the right to request access to the personal information we hold about you.

If you believe the information we hold is inaccurate or incomplete, please contact us

and we will correct it where appropriate.

Cookie Policy

Our website may use cookies to improve your browsing experience.

Cookies are small files stored on your device that help us understand how visitors

use our website.

These cookies may collect information such as:

• Website usage

• Page interactions

• Device and browser information

This data helps us improve website functionality and marketing performance.

You can choose to disable cookies through your browser settings, though some

website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites.

These websites operate independently and have their own privacy policies.

Tradiflow is not responsible for the privacy practices or content of these external

websites.